Refund Policy — LivingSquares

1. Scope

This Refund Policy applies to all paid services purchased on the LivingSquares platform, including listing packages, boost credits, and premium subscriptions. Free services and features are not covered by this policy.

2. Listing Packages

Listing packages are non-refundable once a property listing has been published using the package entitlements. If no listing has been published, a full refund may be requested within 7 days of purchase.

3. Boost Credits

Unused boost credits may be refunded within 30 days of purchase. Credits that have been applied to a listing are non-refundable. Partially used credit balances may be refunded for the unused portion.

4. Premium Subscriptions

Monthly subscriptions may be cancelled at any time. No refund is provided for the current billing period, but the subscription will remain active until the end of the paid period. Annual subscriptions may be refunded on a pro-rata basis for unused months if cancelled within the first 30 days.

5. How to Request a Refund

To request a refund, contact us at billing@livingsquares.com with your account phone number and order details. Refunds are processed within 7-10 business days to the original payment method.

6. Exceptions

We may issue refunds outside the above timelines in cases of technical failure on our part, duplicate charges, or other errors attributable to the Platform.